Who is this article for?

Supplier Portal users who want to edit their user profile.

Supplier Portal access is required.

The 'My Profile' area of the Supplier Portal is where a User can update their:

• Phone Number
• Language the System is Displayed
• Change their Password
• Enable a 90 Day Password Reset
• Enable or Disable Multi-Factor Authentication *If Customer has not made it Mandatory

1. Accessing your profile

To access your profile, click your Username in the header.

You will be taken to the My Profile page, where you can view the following:

• Email Address - Email address you were invited with.
  To update this information, reach out to the customer who invited you. They will be able to send you a new invitation with the correct information.
• First and Last Name - First and last name you were invited with. These fields are not editable.
  To update this information, reach out to the customer who invited you. They will be able to send you a new invitation with the correct information.
• Phone - Phone number linked to the user. 
• Two Factor Authentication - Shows whether two-factor authentication is enabled or disabled.
• Reset password every 90 days - Shows if the reset password policy has been enabled or disabled. 
• Language - Shows the language you selected for the interface.
• Edit Profile - Lets you update your profile.
• Change Password - Change the password you use to access the Supplier Portal.

2. Updating your profile

To update your profile, click Edit Profile.

You can update the following information:

• Phone - Enter a new phone number, using the international format (e.g. +16463600210).
  If your customer has enabled two-factor authentication, this field will be mandatory so you can receive an authentication code by SMS or authentication by phone call.
• Language - Select the interface language from the dropdown.
• Enable Two Factor Authentication - Tick to enable two-factor autnehtication for added security). If not set as mandatory by your customer, you can turn off the authentication for your profile by unticking the box.

 If you attempt to remove your phone number while two-factor authentication is enabled, the system will display an error stating that the phone number cannot be blank.

Enabling two-factor authentication may not be optional for you if your customer has decided it is mandatory for all users.

• Reset Password Every 90 Days - Tick to enable the reset password policy, which will remind you to reset your password every 90 days. The reminder email will contain a link to reset your password for ease.
• Save - Save the changes to your profile. 
• Cancel - Discard the changes made to your profile so far.