Ideagen Safe Food is a software platform for the management of food safety and quality related matters.

One of your customers is using Ideagen Safe Food to manage their records such as supplier corrective actions, pre-assessments, supplier/material full assessments, and document reviews and would like you to work with the Supplier Portal to make the process more reliable and efficient for each of you.

This article pulls Help resources you need to work within the Supplier Portal.

1. Overview

Supplier Portal is a part of the Ideagen Safe Food software and allows you to securely log in to complete work in real-time together with your Customer. You can, for example, fill in questionnaires, upload documents and respond to corrective actions and the results will be immediately received by your customer.

In the portal, you will see records and activities that are open and have been assigned to you. Once you have logged in and completed the outstanding task, your customer will then receive a finished record in their Ideagen Safe Food site without you having to contact them directly. Therefore, is the perfect way to manage the communication between you and your customer.

The portal allows you to be notified whenever new tasks are opened and you may receive an email or an SMS notification of this task depending on the type of alert that is configured by your customer. These alerts will make sure you know when there is a task waiting for your completion.

2. Resources

• Accepting a portal invitation for the first time
• Accepting a portal invitation for additional customers
• Navigating the portal
• Updating your profile
• Completing a pre-assessment
• Completing a full assessment
• Completing a supplier corrective action
• Completing a document review
• Completing a complaint
• Completing a receiving record